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Frequently Asked Questions

What is the quality of the studs?

Our 14KT gold earrings are hypoallergenic, and are great for sensitive ears! We offer White Gold and Yellow Gold, both of which are jeweler's quality. These fabulous options have the durability and natural beauty of all gold jewelry.

What should I avoid after my piercing?

Always try to keep your new ear piercing free from soap, perfume and hair products. Rinsing your ears after a bath or shower will keep ears clean and earrings sparkly.

We suggest that you avoid swimming for 24 hours after your piercing and thereafter make sure you clean your ears with your Claire's Ear Care Solution after swimming.

Be sure to take care when brushing your hair, exercising or sports, talking on your phone, sleeping or wearing headphones.

When can I change my piercing?

A new piercing is so exciting, and we know you will be keen to try out new styles soon. It is really important that you give your ears time to heal before changing your ear piercing.

Lobe Piercing: With standard aftercare solution it is usually necessary to wait 6-8 weeks before changing your earrings. With Rapid Solution you can usually change your earring after 3 weeks.

Cartilage Piercing: For cartilage you will need to leave your piercing earring in for at least 12 weeks. With the use of Rapid Solution you can usually change your cartilage piercing after 8 weeks.

What do I do if I am concerned about my piercing?

Straight after piercing it is normal for the area to feel hot and maybe a little sore.

If, however, after 24 hours you have any swelling, redness or find the piercing painful, please seek medical advice immediately without removing your ear piercing.